General questions
Email support@goodtogolive.com for product, agency or partnership questions.
A direct line when the signal needs context.
Contact
Include the public report URL in your message so the right scan can be found without asking for website credentials.
Report support
Send the report URL, what you expected and the result that needs explanation.
Privacy requests
Use the subject “Privacy request” and do not send passwords or full payment-card details.
What to include
For the fastest answer, include the public report URL, the approximate scan time and a short description of the issue. Stripe receipt details can help locate a paid unlock, but never email card numbers or credentials.